Rental conditions Privacy Policy | Legal notices
I – General information
The purpose of this contract is the fixed-term rental of equipment specially chosen by the tenant and for which he has custody and responsibility, in accordance with the provisions of Article 1384 of the Civil Code, to the company DVS (SIRET 45197412500044) whose registered office is located at 11, rue Jacobi Netter 67200 Strasbourg. These conditions imperatively govern the contractual relationship between the lessor and the tenant.
II – Orders
The order by the tenant to the lessor implies the acceptance without reservation or restriction by the tenant of all of these general conditions.
The lessor is only contractually bound after receipt and acceptance of the order form duly signed by the lessee and providing the information necessary to identify the lessee, the nature of the equipment rented, the duration and the rental price.
The equipment is made available on the contractually agreed date. The tenant has the option of picking up and returning the equipment themselves, or through a third party, at their own risk. The transfer of custody and responsibility for the equipment takes place as soon as it is taken over by the tenant or a third party.
III – Price
Prices are indicative and may be subject to change without notice. Only the prices listed on the quote are valid, within the validity period indicated on the quote. Prices are exclusive of tax. The tenant is deemed to have read and accepted the price in question upon placing the order.
IV – Opening an account
Any tenant can apply to open an account with the lessor. For subsequent rentals, the terms and conditions are either identical to those of the first rental or negotiated with the sales representative responsible for the order.
V – Caution
Unless otherwise provided for in the account opening process, a lump sum, called a deposit, the amount of which is defined on a case-by-case basis, will be required at the start of any rental. Its purpose is to guarantee the lessor against any failure by the lessee to fulfill its obligations and against any loss, theft, damage, or deterioration that may occur to the rented equipment. Under no circumstances may the lessee use the deposit to avoid paying the rental price and/or the price relating to an extension of the rental period. Generally speaking, this deposit will be kept by the lessor for the entire duration of the rental and until final collection of the payment voucher presented. In the event of damage and/or loss or theft, it will be kept until reimbursement of all amounts due, including all costs and/or payment of any compensation that the lessee, a third party, or the relevant insurance company may owe. It will be returned in whole or in part or, where applicable, will remain forfeited, after deduction of any amounts remaining due.
VI – Insurance
The tenant is advised to insure the rented equipment against all risks (vandalism, natural disasters, personal injury and material damage, etc.).
All taxes, charges, fees, permits, insurance, etc. are the responsibility of the tenant. The tenant is assumed to know the operation and handling of the equipment, he will therefore be held responsible for any misuse. The tenant certifies that he is aware of all safety warnings, risks and precautions to be taken relating to the use of the equipment rented through this contract. Under no circumstances can the owner be held responsible for any bodily injury or material damage resulting from the use of his equipment by the tenant having accepted the perfect working condition of the equipment by signing this contract. The returned equipment will be tested by the owner. Any defect, irregularity, or excessive wear compared to the specified use, noted during this inspection are the responsibility of the tenant. Equipment requiring repair will be repaired in a specialized house with an invoice payable by the tenant. If the equipment cannot be repaired, or is not returned within 1 month, it will be considered missing upon return. Any missing material upon return will be invoiced with the deposit collected as a deposit.
VII – Responsibilities of the tenant in the event of a claim
A – Return of equipment in poor condition
The tenant is responsible for the use of the rented equipment and for all damages incurred by this equipment until it is examined upon return by our technical department. In the event that damage to the equipment is detected by our technical department upon return, the amount of the repairs will be immediately invoiced without limit of amount. In all cases, if the equipment is not repairable, the customer agrees to reimburse the lessor at replacement value.
B – Non-return of equipment due to theft
The rental company does not offer insurance covering the equipment against theft or any other reason. The renter has the obligation and responsibility to take out insurance covering the risk of theft guaranteeing the replacement value of the rented equipment. If the amount of the theft exceeds the insurance coverage taken out by the renter, the difference is the responsibility of the latter. In the event of non-reimbursement of the stolen equipment within 5 days of the incident, the rental of the equipment continues until full payment of the stolen equipment. Failure to reimburse the stolen equipment automatically gives rise to a new rental contract. This starts from the end date of the previous one until full payment of the stolen equipment.
IX – Specific exclusions
- Theft from a vehicle parked day or night on the public highway, in car parks or garages, whether or not they are guarded
- Internal breakdown
- The unexplained loss
In these cases, the customer will be obliged to fully reimburse the value of the equipment.
VIII – Cancellation
A rental quote of more than €150 excluding VAT requires a deposit of €30 % of the total amount to secure the reservation.
In case of cancellation of rental less than 8 hours before the departure scheduled in the quote 10% the amount will be charged.
If less than 2 hours or no show, 30% of the rental amount will be charged.